Frequently asked questions
What is the shipping cost?
Shipping costs depend on the size of the product. We ship via InPost Paczkomaty (PLN 10.00) and DPD courier to your address. Courier shipping costs are calculated based on weight and depend on the size of the pet bed, ranging from PLN 20.00 up to PLN 40.00 (extra-large XXL sizes) within Poland.
When will I receive my order?
We will make every effort to ship your order as soon as possible. Once your order has been dispatched, you will receive an email with further information. Delivery time depends on your location.
What fillings are used in the pet beds?
The standard filling is a Hybrid Mix Silicone bead: Provides a "cloud-like" effect and immediate comfort. Polyurethane flakes: Ensure buoyancy and insulation. They prevent the bed from "flattening."
Orthopedic Mix Visco Memory Foam: Replaces classic foam by reacting to body heat and weight. It intelligently adapts to the body's shape, eliminating pressure points. Silicone bead: Provides a soft feel.
The fillings we use are also utilized in products for humans, are certified, and consist of high-quality raw materials.
When will I receive my order?
We will make every effort to ship your order as soon as possible. Some products are available immediately, while large items are made to order, with a lead time of up to 4 business days. We will inform you immediately if there is a delay.
Where are your products manufactured?
We sew our products in Poland in our Pieski Dwa studio in Białystok
How do I choose the right bed size?
If you have any doubts about the size, please check our Size Guide; if you are still unsure, you can email or call us - we will help you choose the right size.